Problem Solving for a Continuous Improvement Culture

  • Author: Bruce Hamilton
  • Level: Beginner
  • Study time: 3 hours
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Course overview
Every organization has problems. Not as an admission of failure — but as a simple, unavoidable fact of operating in a complex world. The real question has never been whether problems will occur. It's whether your organization has the discipline, the tools, and the culture to face them head on. This course is about changing that.
  • Video time: 3 hours
  • Exams: 1

Bruce Hamilton

Senior Advisor
ABOUT Bruce
Bruce serves as Senior Advisor to the GBMP Consulting Group. Prior to taking on this new role in January 2025, Bruce served as its President from 2004 to 2024.
Bruce is also Director Emeritus for the Shingo Institute, home of the Shingo Prize, and is a Senior Examiner for the Shingo Prize and a Master Shingo Institute workshops facilitator. Bruce is a past recipient of the Shingo Prize in both the business and academic categories and Inductee to the Shingo Academy (with five awards in all). In 2015 he was inducted into the AME Manufacturing Hall of Fame.